Eloma, a company aspiring to be the best Combi-Steamer oven manufacturers in the world, urge their customers to use the correct cleaning regimes after use to ensure each unit keeps working to the highest standard, which in turn helps protect the investment they have made with the company. It's for this reason Eloma have started producing the optimal chemicals required in house. Their Multi-Clean detergent has been designed to offer the highest quality of oven cleaning, specifically for their direct water injection combinaton ovens. It thoroughly cleans and degreases the oven's interior, and helps to remove residual lime scale, leaving each unit sparkling clean. Now fully biodegradable and ISO14001 & ISO9001 compliant.
Contact our customer response team and provide them with the details of the product you wish to return and the reasons for return. They will then issue the correct paperwork to enable our despatch department to arrange uplift of the goods. If the items have been purchased specifically for you, goods cannot be returned faulty. A collection or re-stocking fees of up to 25% may be applied, dependent on the reason for the return.
Queries?
For queries please call us on 01743 283 600 or email response@arrowcounty.com and it will be dealt with quickly and efficiently. All calls are logged as service calls and you will be provided with a unique reference number for tracking.